Developers’ note 5.27 - Update Feedback and Female Characters

Following the May 23rd update, several players reported that they were unable to play the Tiger Knight Empire War smoothly, or were running into unusual issues. We sincerely apologize to anyone affected. We are also very grateful for the active feedback you gave us, including detailed descriptions and log files. Compensation packs have be handed out to all players, please keep an eye out for our compensation announcement.

In the meantime, we’d like to address some of the aforementioned issues in more detail. There’s also a teaser for the upcoming female characters at the end, for those who read all the way to the bottom.

Q: After quitting a battle the soldiers and adjutant remain stuck on the battlefield, and the client crashes when loading into a battlefield.
A: The soldiers-stuck-in-battle problem happened to a few Asia server players after the update, and a number of EU server players faced the client crash problem when logging into the game. Again, we regret that any player should encounter these bugs, but thanks to the detailed descriptions and log files you provided we have identified a solution and the problem will be resolved imminently. If you still have this issue, please refer below:
http://steamcommunity.com/games/TK/announcements/detail/1259166111176162513

Q: I can’t log into the game, it’s stuck on the loading screen.
A: Check if there’s a program starting with “kingdom” in the task manager. If there is, please wait a little longer, as the loading time differs from computer to computer.
But if there is no such program in the task manager, that may be caused by missing game files. Please check (steam/steamapps/common/TigerKnight_EW/TigerKnightEnv) and run the test tool.