Sunday, May 28, 2017

Tiger Knight will hold a Q&A event on Discord on May 25th

To help solve the problems happened when you played the game, our community manager Pender Tiger Knight will hold a Q&A event on Discord at 15:00 (EDT) on May 25th, which will last one and a half hours. If you have any questions to ask, just join us at our official Discord:
https://discord.gg/zNUPQUh

The exact time is:
15:00-16:30 May 25th (EDT)
20:00-21:30 May 25th (BST)
03:00-04:30 May 26th (GMT+8)


In order to assist with identifying the causes of these problems, we would kindly ask that affected players please send the following details as attachments to  tigerknighten_support@oasgames.com, or post reply and upload the attachments in this thread on the official forum:
http://forum.tk.oasgames.com/forum.php?mod=viewthread&tid=355&extra=page%3D1

1) Server
2) Character Name
3) Description Of Issues:
4) We will also require a copy of your Tiger Knight log files. The best way to send these to us is to convert the “Log” folder (Steam\steamapps\common\TigerKnight_EW\frontend\bin\log) into a ZIP or RAR file to us. You should be able to do this by right clicking on the folder and selecting the relevant option.

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